Frequently Asked Questions

 

Click  here for the How to order guide for computer and for mobile 

 

Where do I find you?

Please have a look at our Facebook events or our map.  

I've just passed you. When will the pics be available?

ASAP. However, please, allow us some time to download, edit, and upload the pictures. This can take a good couple of hours, but all images should be on the website in a few days. For regular updates, follow BikerPicsUK on Facebook.  

Where can I find my picture?  

Click on Galleries on our main website, and find the date and place you passed us. You'll find your image in the Gallery. 

What is the size of the pictures? Are they suitable for printing?

In general, the quality of the print depends on the size of the print and the size of the digital picture, for example for a 20" x 30" print, the image resolution should be minimum 1600 x 1200 pixels. Our pictures are always higher than that, so it is safe to say that you'll get a very detailed print.

However, the result will be hugely influenced by the printer and the paper used as well. When using our printing service you can be sure that a professional printer and high-quality paper is used.

How much is a digital picture / print / etc.? 

Please refer to our price list

Do you give a discount on bulk orders?

Yes. You can get 10, 20, or 30% discount when buying 3, 6, or 9 digital downloads at once. Just use the appropriate code at the checkout: 3BikerPics, 6BikerPics, or 9BikerPics. 

I can't see the product that I'd like on the list

It might be that the picture is not suitable for the requested product. Feel free to get in touch
and we'll find out for you. 

How and when do I receive my order?

The link for your digital download should arrive into your inbox as soon as you've placed the order. If that's not the case, please check your Junk/Spam folder. If you still cannot see your link, please get in touch

As prints and other items are made to order, please allow us a couple of days to dispatch them. After the product has been dispatched, you'll receive a shipping notification.

Can I post my picture on Social Media? 

We encourage customers to post their pictures on Social Media as it shows that they are happy with our job :) It would be appreciated if you could tag us in your post, but that's not something you have to do. 
 

Can I read your Terms and Conditions? 

Of course, please, click here, or download them from here.

I have a question about one of your products…

Please, get in touch

I cannot see the product I’m looking for.

Please, get in touch

I’m organising a charity ride. Can you help us?

Biker Pics is happy to help raising money to charities. Please, get in touch

Can you please take off a picture of me?

If you would like us to take off your pictures, please send us an email to [email protected], and attach a picture of your bike & your gear. No questions asked.